Privacy Policy

Zoomies is a product of Mellosoft Pty Ltd ("we", "us"). This policy explains what the Zoomies app and this website store about you, why, and what you can do about it. The short version is that we keep what the app needs to work and nothing else.

1. What we collect

• An anonymous account. Zoomies has no sign up. The first time you open the app it creates a random account id and a secret, and saves them in your iCloud Keychain so your dogs follow you to a new iPhone. We do not ask for your email address, phone number or a password.
• What you enter. Your dogs (name, breed, age, size, energy, look and outfit), the activities you log, your goals, and a display name if you add one for sharing.
• Sharing. Who helps with each dog, the invites you create, and who logged each activity, so everyone in the household sees the same day.
• Paws and purchases. Your paw balance, the Paw shop items your dogs own, and whether Zoomies Plus is active.
• Notifications. If you allow notifications, a push token for your phone, your reminder choices and your time zone, so reminders arrive at the right time of day.

2. What we do not collect

• No location. Zoomies does not use GPS.
• No contacts, photos or health data.
• No advertising identifiers, and no advertising or analytics trackers in the app.
• No payment card details. Apple handles every payment.

The camera is used only to scan an invite code. The picture is read on your phone and is never saved or sent to us.

3. How we use it

To run the app: to show your dogs and their history on your devices, to keep a shared dog in step between the people who help with it, to work out paws, to send the reminders you asked for, and to confirm what you have bought. We do not sell your information and we do not use it for advertising.

4. Who helps us run Zoomies

• Amazon Web Services. Stores your data on servers in Sydney, Australia.
• Apple. Processes purchases through the App Store and delivers notifications.
• RevenueCat. Confirms Zoomies Plus purchases. It receives your anonymous account id and your purchase history for Zoomies.
• Expo. Passes notifications from our servers to Apple. It receives your push token and the text of the notification.

These companies process information on our behalf and under their own privacy policies. Some of them operate outside Australia.

5. Sharing a dog

When you invite someone to a dog, they can see that dog, its history, and the display names of the people who help with it. An invite link on its own shows nothing. The page it opens never looks the invite up.

6. Keeping and deleting your data

We keep your data while you use Zoomies. You can delete everything at any time in the app. Open Profile and choose Delete my data. This removes your account, the dogs you own with their history, and your place on any dogs you help with. You can also email us and we will do it for you. Purchase records held by Apple are governed by Apple.

7. This website

This website sets no cookies and runs no analytics or advertising scripts. Like any website, our hosting provider keeps short-lived access logs (such as IP address and the page requested) for security.

8. Children

Zoomies is suitable for families, but it is not directed at children under 13 and we do not knowingly collect personal information from them.

9. Your rights

You can ask for a copy of your data, ask us to correct it, or ask us to delete it. We handle personal information in line with the Australian Privacy Act 1988. If you live in a place with additional rights, such as the EU or UK, we will honour them. If you are unhappy with how we handled a request, you can contact the Office of the Australian Information Commissioner.

10. Changes

If we change this policy we will update the date at the top. If a change is significant we will tell you in the app.

11. Contact

Questions or requests go to support@zoomiesapp.com.