Zoomies
Support
Stuck, found a bug or have an idea? Email support@zoomiesapp.com and a real person will reply. It helps to mention your iPhone model and what you were doing when it happened.
Restore Zoomies Plus
Open Zoomies, go to Zoomies Plus and choose Restore purchases. Plus is tied to your Apple Account, so it comes back on a new iPhone.
Cancel a subscription
Subscriptions are managed by Apple. Open the Settings app, tap your name, then Subscriptions, and choose Zoomies.
Delete your data
Open Profile in the app and choose Delete my data. This removes your account and the dogs you own. If you no longer have the app, email us and we will do it for you.
Common questions
Is Zoomies free?
Yes. Logging, the daily goal and meter, the whole Journal, paws, the Paw shop and reminders are free forever, with no subscription needed to start. Zoomies Plus is an optional extra.
Do I need a GPS collar or a tracker?
No. Zoomies has no hardware and does not track your location. You log what you did in a tap or two.
How does Zoomies work out the daily goal?
From your dog's breed, age and energy. Breeds are grouped into four energy bands, from about 30 minutes a day up to more than 2 hours, and your answers nudge the number up or down. It is a starting point, so you can change it any time.
Is it safe for puppies?
Puppies get a gentle daily limit, not a target. Zoomies uses the common guideline of 5 minutes per month of age, twice a day, so the limit grows as your puppy does. Your vet knows your puppy best, so follow their advice first.
What counts as exercise?
Walks, park play, fetch, hikes and swims are built in, and you can add your own activities. Faster activities count for more. Twenty minutes of fetch adds 35 minutes to the meter.
What happens if I miss a day?
Nothing. Missed days are neutral in the Journal and your dog never looks sad. The aim is a happily tired dog, not a streak to fear.
Can my family log walks too?
Yes. Invite someone with a QR code and they log to the same dog. Sharing each dog with one other person is free. Zoomies Plus raises that to 8 people.
Can I track more than one dog?
You can have one dog of your own for free, and help with any number of other dogs. Zoomies Plus lets you add up to 5 dogs, each with its own goal.
Do I need to create an account?
No. There is no sign up, no email and no password. Zoomies sets itself up the first time you open it.
What does Zoomies Plus cost?
Monthly is $4.99 and starts with a free week. Lifetime is $49.99 once, with no recurring payments. Prices can vary by country, and the App Store shows yours before you buy.
Is there an Android version?
Not yet. Zoomies is on iPhone for now.
Is the goal veterinary advice?
No. The goals are general guidance based on breed, age and energy. If your dog has a health condition, is recovering from an injury or you are unsure, ask your vet what is right for them.